In the 1930s Max Weber, a German sociologist, wrote a rationale that described the bureaucratic form as being the ideal way of organizing government agencies. He introduced a management approach which emphasized management on impersonal, rational basis through elements such as clearly defined authority and responsibilities, formal record keeping and separation of management and ownership.
Principles of Bureaucracy Management:
- A Manager's formal authority derives from the position he or she holds in the organization.
- People should occupy of their performance,not because of their social standing or personal contacts.
- The extent of each position's formal authority and task responsibilities, and its relationship to other position in an organization,should be clearly specified.
- The authority can be exercised in an organization, position should be arranged hierarchically,so employees know whom to report to and who reports to whom.
- Managers must create a well-designed system of rules, standard operating procedures, and norms so that they can effectively control behavior within an organization.
- Impersonality of managers
- Show how to run the organization
- Need for organization to function on rational basis
- Clearly defined authority and ownership
- Positions are organised in the hierarchy of authority
- All personnels are selected and promoted based on technical qualifications.( assessed by examination or according to training & experience)
- Work specialization
- Administrative acts and decisions are recorded in writing and records kept continuously.
- Managers are subjected to rules & procedures that will ensure reliable and predictable behaviors.
- Rules are impersonal and uniformly applied to all employees
- Division of labor.
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